Bonvo Travel (Singapore) Pte Ltd is committed to ensuring our customers’ privacy, security and confidentially of all information we collect. This Privacy Policy sets forth our policies and practices regarding the collection, use and protection of the personal information of users.

1. How we use your information
2. Reservation and Purchase
3. e-Newsletter
4. Online Survey
5. Who we share your information with
6. How we protect your information
7. Other information you should know about your privacy
8. Changes to Bonvo Privacy Policy

1. How we use your information
When browsing this website, you are not required to provide any personal information unless and until you choose to make a purchase. Personal information includes information that can be linked to a specific individual, such as name, address, telephone number, e-mail address and credit card details.

The collected information is used for several purposes:
- For personal identification and verification
- To complete your reservation and purchase
- To allow us to contact you for customer service
- To make improvements to our website

2. Reservation and Purchase
We require your personal information so that we can process, fulfill and confirm your reservations and transactions. Your information is primarily used to assist you in making reservations quickly without having to re-enter the same information each time you make a reservation or purchase. In addition, information collected from you when you make a purchase is used to bill your credit card and deliver your travel itinerary, either via email or by post, etc.

If you are making a reservation or purchase for a third party, you will need to make sure that this other traveller agrees, in advance, that you may disclose his or her personal information to us. You must represent that you have all necessary authority and have obtained consent from such person to enable Bonvo to collect, use and disclose his or her personal information as set forth in this Privacy Policy.

3. e-Newsletter
As a Bonvo customer, you will occasionally receive e-Newsletters from us about special offers and any noteworthy changes to the website. It is an optional benefit you may choose to subscribe to that keeps you up-to-date with our latest special travel deals. Should you choose not to receive the e-Newsletters in the future, you can unsubscribe.

4. Online Survey
We value opinions and comments from our members. The information is aggregated and used to understand and respond to customers’ needs and preferences. These surveys help Bonvo to make improvements to our website content, product and services for our customers. Survey participants are anonymous unless otherwise stated in the survey. Participation in these surveys is entirely optional.

5. Who we share your information with
We disclose your information to third parties, our suppliers, such as airline, hotel, car rental company, travel agency, or other involved third party to enable the successful fulfilment of your travel reservations and transactions. Bonvo has partnered with reputable third parties, who have different privacy statements and policies. We encourage you to review our business partners’ privacy policies to further understand their procedures for using your information. We do not sell or rent our customers’ personal information to third parties for marketing purposes.

6. How we protect your information
Bonvo employs physical, administrative and technical safeguards to help protect the confidentiality and integrity of your personal information and to reduce the risk of loss, misuse, unauthorised access, disclosure or modification of the information. We use firewall technologies, logical network segmentation to allow restricted access to stored profile information and physical security restrictions to our databases and systems.

When personal information is sent to our business partners, or service providers, we require, in our contracts with them, that they protect all personal information in a manner consistent with the principles articulated in this Privacy Policy.

While being transmitted over the Internet, your credit card details are protected using SSL (Secure Socket Layer) encryption. Credit card details are only used to pay for the booking, or purchase on the site, and are encrypted for the transaction. These details are stored securely at all times, are not used for any other purpose and will never be provided to any unauthorised third parties.

7. Other information you should know about your privacy
Bonvo may disclose member information if required to do so by law, court order, or as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Bonvo or its affiliated business partners or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

8. Changes to Bonvo Privacy Policy
This Privacy Policy is effective as of 01st May 2006. Bonvo reserves the right to change or modify this Privacy Policy at any time and for any reason. Any material changes in the way Bonvo uses personal information will be described in future versions of this Privacy Policy. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may always submit your concerns via email to customercare@bonvo.com, or use our online form.